The best way to troubleshoot the issue is to report the issue to the related Team. This issue may need to be checked from background, I do understand the inconvenience it has made and apologize for it. Has been set to true or you cannot see FilesOnDemandEnabled key insiderĬom. file. If you can see the FilesOnDemandEnabled key insider file For more details, you can refer to this article:ĭeploy and configure the new OneDrive sync app for Mac. However, you still can go to ~/Library/Preferences/ to open this file to check if F ilesOnDemandEnabled key has been set to false. Since you mentioned that you have tried to reset OneDrive, so we assume that the scenario above may not same as yours.
However, if we reset OneDrive, the settings we set before with using command will disappear. Given this situation, we also went to ~/Library/Preferences/, and we found that we can use the command above to change the key inĬom. Then we quit OneDrive again, then we went to Terminal and typed the command below:ĭefaults write FilesOnDemandEnabled -bool trueĪfter that, we relaunched OneDrive > More > Preferences and we found that we still cannot find the Files On-Demand option under Preference, however, we went to OneDrive folder and right-clicked the file, we can see Free-up space and the other related options. And the files have been downloaded to the local. We quit OneDrive, then we press Command + space to launch Spotlight and type Terminal, then we double-clicked it and typed the command below:ĭefaults write FilesOnDemandEnabled -bool falseĪfter that, we relaunched OneDrive > More > Preferences and we found that we encountered the similar situation as yours, we cannot see File On-Demand options. We have also tested it on our side via using command to change key in, as steps shown below: Since you mentioned that you have tried all suggestions above, however, the problem still persists, we understand the inconvenience caused by it. We also appreciate that you spent your precious time doing those tests. We appreciate that you posted back and shared the results with us. * Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here. Sukie - * Beware of scammers posting fake support numbers here.
#ONEDRIVE ACCESS POINT APP FOR MAC MAC#
If all suggestions above don’t work, you can create a new user profile on Mac to check if the same problem will occur.
#ONEDRIVE ACCESS POINT APP FOR MAC FOR MAC#
Save disk space with OneDrive Files On-Demand for Mac For more details, you can refer to this article: Open the downloaded file and follow the prompts to You can just drag the OneDrive app to the Since you have tried resetting OneDrive, unlinking OneDrive, however, it didn’t work, we’d suggest you reinstall OneDrive to check if the same problem will occur.This can help you troubleshoot whether it is caused by third-party software. You can set up Mac in safe mode according to this article:.If my understanding is right, we’d suggest you try the suggestions below and hope that will help you: Thank you for your message in this forum.Īccording to your description, it seems that you cannot find File on Demand option in OneDrive for Mac, and you have tried recreating a fresh admin account, resetting OneDrive, unlinking OneDrive, however, it still didn’t work.
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